St. Martin Hospital Named in Top 20 for Critical Access in Patient Perspective

The National Rural Health Association (NRHA) named St. Martin Hospital (SMH) a Top 20 Critical Access Hospital in Patient Perspective. SMH scored best among critical access hospitals in iVantage Health Analytics’ Hospital Strength Index for Patient Perspective. SMH was ranked in the Top 20 out of over 20,000 rural healthcare providers represented by the NRHA throughout the United States.

The NRHA considers SMH to be an exemplar of best practices in all of rural health care. The determining factors for the Top 20 Critical Access Hospitals (CAH) were based on 10 indices of strength including competitive strength, competitive intensity, market size and growth, population risk, cost, charge, quality, outcomes, patient perspectives and financial stability. For Patient Perspectives, iVantage compared HCAHPS measures of “overall rating” and “highly recommended.”

“This is yet another testament to all of the great work done by our staff each and every day,” says Bryan Laperouse, Interim CEO at SMH. “Being a top performing organization in patient satisfaction can only be achieved through consistently providing a great experience to every patient. Making every patient experience a great one is evident through our patient satisfaction scores.”

NRHA recognizes facilities designated as “Best Practices” in the categories of Quality, Patient Perspective and Financial Stability, as well as a Top 20 Overall CAH winner. The overall winner is named at the awards breakfast during NRHA’s Critical Access Hospital Conference, Sept. 30-Oct. 2, in Kansas City, MO. “Best Practice” recipients and representatives will be acknowledged at the breakfast and presented with a commemorative gift.

“NRHA is committed to ensuring our members have the best information to manage their hospitals,” says Brock Slabach, NRHA membership services senior vice president. “And we’re pleased to recognize the accomplishments of these rural hospitals.”