Lafayette General Medical Center Wins 2014-2015 Consumer Choice Award

Lafayette General Medical Center (LGMC) was named a 2014/2015 Consumer Choice Award winner by National Research Corporation, as announced in the Oct. 13 issue of Modern Healthcare magazine. The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image. This is the tenth consecutive Consumer Choice Award for LGMC.

Winners are determined by consumer perceptions on multiple quality and image ratings collected in National Research’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 290,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.

LGMC positioned itself for this award by expanding its services and facilities to meet the community’s growing needs. On Sept. 30, the hospital formally opened its fully renovated and expanded ER and OR platform, a $52.5 million project. Such efforts have helped LGMC earn recognition as a Center of Excellence in Minimally Invasive Gynecology and in Neuroscience. LGMC also has distinction as an Accredited Cancer Program and an Accredited Center for Metabolic and Bariatric Surgery. LGMC is an Advanced Certified Primary Stroke Center and has Disease-Specific Care Certification for Joint Replacement for Hip and Knee.

“We’ve worked really hard to get this hospital where it is today, and winning a consumer-driven award for six consecutive years shows that work paying off,” says Patrick W. Gandy, Jr., LGMC CEO. “We are so proud to have repeatedly earned this recognition by National Research Corporation, and hope to continue to lead this region with satisfied patients and top-quality care well into the future.”

“The complexity of health care has urged consumers to play much more of an integral role in their care decisions, which in turn, is prompting hospitals and healthcare systems to lead a proactive approach to brand awareness,” says Brian Wynne, Vice President of Sales at National Research Corporation. “This year’s winners have done an exceptional job of representing their organizations in terms of high-quality care, improvement initiatives and positive consumer perceptions and experiences.”